Privacy Policy
At ZCICO, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.
1. Introduction
ZCICO ("we," "us," or "our") operates as a professional manufacturer specializing in high-quality equipment for Biomass pellet, Animal feed, and Complete Projects. This Privacy Policy applies to our website (zcico.com) and our B2B customization services.
By accessing our website or utilizing our services, you consent to the data practices described in this statement.
2. Information We Collect
We collect information to provide better services to our clients, particularly for customizing machinery solutions according to capacity requirements. The types of information we may collect include:
- Personal Identification: Name, email address, phone number, and company name when you request a quote or contact us.
- Project Details: Technical specifications, capacity requirements, and raw material information provided for project customization.
- Technical Data: IP address, browser type, and access times collected automatically via cookies for website optimization.
3. How We Use Your Information
The information collected is used strictly for business purposes, including:
Project Customization
Designing turnkey projects and tailoring machinery (Pellet Mills, Hammer Mills, etc.) to your specific needs.
Communication
Responding to inquiries, providing technical support, and sending updates regarding your orders.
4. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Given our role in industrial manufacturing, we treat your project blueprints and capacity data with high confidentiality.
5. Cookies
Our website uses "cookies" to enhance your experience. A cookie is a text file placed on your hard disk by a web page server. We use cookies to analyze traffic and improve our site's functionality. You have the ability to accept or decline cookies through your browser settings.
6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., logistics partners for machinery delivery), so long as those parties agree to keep this information confidential.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us using the information below:
Headquarters
No. 2568, Gudai Rd., Minhang District
Shanghai, China
Tianmuhu Industrial Park, Liyang city
Jiangsu Province, China